Consulting Services

• Spearheading large tourism consulting projects for destinations and governments across the globe (click here for a list of our recent projects) 
• Preparing Tourism Marketing Strategies, Plans and Policies for public and private sector organisations
• Developing Human Resource Development Strategies, Plans and Policies for public and private sector organisations
• Preparing National Tourism Policies and Plans 
• Leading tourism product evaluation and development exercises
• Sustainable Tourism Development projects

Seminars, Workshops and Presentations

• Conducting and facilitating workshops and seminars for executives in the travel and tourism industry on key markets, technology and tourism, market and consumer trends, human resource development, marketing strategy, etc.
• Conducting national, regional and international presentations for tourism industry stakeholders and organisations, both in the public and private sectors.  Presentations completed include but are not limited to:
  • Sustainable Tourism Development - A Practical Guide for Decision-Makers (World Travel Market, 2008)
  • Greece - Key Drivers of Travel and Tourism Transformation - Implications for Greek Tourism (October, 2007)
  • Iceland - The American Outbound Market for the Iceland Tourism Industry (November, 2008)
  • Singapore - Delivered the "Intelligent Island" Public Lecture 
  • Germany, International Tourism Exchange (ITB Berlin, 2008) -
    • How the Germans Will Travel 2015
  • United Kingdom, World Travel Market (London, 2007) -
    • How the British Will Travel 2010 (click here for presentation)

Executive Education

• Special short courses and modules developed and tailor-made to specific needs.  Courses delivered to the Ecole Hotélière de Lausanne (Switzerland), Intelligent Coast Masters Programme (Barcelona, Spain), Rykavik University, (Iceland), WES Institute (Brugge, Belgium).

Market Research

• Competitor Analysis
• Benchmarking and Best Practice Studies
• Market Evaluation
• Market and Consumer Trends Analysis
• Forecasting and Statistical Analysis

Market Intelligence

• Publications (add publications link)
• Tourism Industry Intelligence Monthly Newsletter (add e-Library link)

Training and Capacity Building

• Facilitating Logframe Workshops
• Capacity Building for Community Organisations
• Training of small, medium and micro enterprises (SMMEs) Hotels Managers and Proprietors
• Conducting Marketing training of key marketing personnel in the public and private sectors on the psychographics of specific types of travellers, e.g. British, Germans, Americans, Gay & Lesbian, Families, etc.